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Terms of Delivery and Refund

1. CONTRACT FORMATION, VALIDITY, AND TERMINATION

1.1 The contract is deemed concluded once the Buyer makes payment for the Services under the terms of the Agreement. Payment by the Buyer serves as the moment the Agreement comes into effect. If the Buyer does not complete the payment, the Agreement is considered void, and no mutual obligations arise between the parties.

1.2 The contract remains valid until the completion of the Services under the training program or until its early termination (cancellation).

1.3 The Agreement can be terminated early under the following conditions:

  • By mutual written consent of the Parties.
  • By a court decision that has come into legal force.
  • In the event of the Student’s expulsion.

1.4 Amendments to the Agreement may be made by mutual written consent of the Parties unless otherwise specified in the Agreement.

1.5 The Agreement is concluded between the Seller and the Buyer as a public contract .

1.6 By ordering services and using the contact numbers of the information-dispatch service or the LearnDash web platform, the Buyer agrees to this Agreement, unconditionally accepts its terms, and fully consents without any reservations or exceptions. The Buyer confirms that they have carefully read and understood all the terms and had the opportunity to seek independent legal advice. The Buyer agrees that this Agreement constitutes the entire and complete arrangement between the Seller and the Buyer, superseding any prior negotiations, agreements, or offers (whether oral or written) related to the subject of this Agreement. The Buyer agrees to comply with the terms of the Agreement. This Agreement holds the same legal force as a signed document in written form.

1.7 The Seller is not responsible for, and the Buyer assumes sole responsibility for, all actions (and their consequences) taken using the LearnDash web platform under the Buyer’s account, including cases where the Buyer voluntarily provides third parties access to their account credentials for any reason (including agreements or contracts). All actions performed under the Buyer’s account are considered actions taken by the Buyer.

1.8 For security purposes, the Buyer must securely log out of their account at the end of each session on the LearnDash web platform. The Seller is not liable for any potential data loss, damage, or other consequences resulting from the Buyer’s failure to comply with the previous clause.

1.9 Any disputes, conflicts, or claims arising from this Agreement or related to it, including violations, termination, or inaccuracies, must be resolved through negotiations between the Parties, whenever possible.

1.10 If the Parties cannot resolve disputes through negotiations, they are subject to judicial resolution according to the established jurisdiction and competence under Ukrainian law.

2. TERMS OF TERMINATION OF TRAINING SERVICES

2.1 Cancellation of the training subscription. The Buyer may cancel the purchased training at any time from the moment the Agreement is recognized as valid. The Agreement is considered valid from the moment of successful payment for the training.

2.2 The Buyer’s cancellation of the training takes place in the Buyer’s personal account.

2.3 Cancellation of the subscription does not exempt the Buyer from paying the subscription for the current purchased term, nor does it provide for a refund of funds already paid for the previous period.

2.4 If the Buyer has purchased a subscription at a discount, then in case of a request for a refund, the Seller shall refund the amount actually paid to the Buyer.

2.5 In case the Buyer does not use his/her purchase through no fault of the Seller or refuses to use the services in violation of the terms and procedure, the cost of the services shall not be refunded.

2.6 Unsubscribing from the subscription closes access to the product purchased by the Buyer in its entirety product.